By DesignBy Design support
Answers to the questions people ask most about the By Design iPhone app. If yours isn’t here, email us and a person reads it.
Partner sharing
How do I invite my partner?
Open Us and send him your invite link. He installs By Design on his iPhone and opens the link. Sharing runs through iCloud, so you both need to be signed in to iCloud.
What can he see?
Your phase and the expected range of your next period, plus what you turn on in Us, such as how you feel. He never sees intimacy logs or your private notes.
Will he get a notification on a hard day?
Only if you turn on the rough-day alert in Us. It’s off until you switch it on.
How do I stop sharing?
Remove him in Us. His app says access has ended and clears what it had saved.
iCloud and backups
Where is my data kept?
On your iPhone and in your own iCloud account. By Design has no server and no sign-up, so we never see your logs.
How do I know it’s backed up?
Backup status in Settings says whether your data is saved to iCloud, only on this phone, or waiting because iCloud is full, and when it last synced.
What happens if my iCloud is full?
Your logs stay safe on your phone and the app tells you. Free up space and it backs up again on its own.
Will my data move to a new iPhone?
Yes. Sign in to the same iCloud account, install By Design, and your records come back.
Deleting your data
How do I delete everything?
Go to Settings, then Privacy & data, then Delete all data. It removes your logs from this phone and your iCloud, ends partner sharing and returns the app to its first screen.
Can I keep a copy first?
Yes. Export in Settings saves everything you’ve logged and set as one ZIP file you can keep.
Do you hold any of my data?
No. There’s nothing on our side to delete, because your data never reaches us.
Subscriptions and refunds
What does Plus cost?
$29.99 a year or $4.99 a month in the US. The yearly plan starts with a 7-day free trial, and one plan covers you and your linked partner.
Will I be reminded before I’m charged?
Yes. We remind you 2 days before a trial ends and 7 days before a yearly plan renews, with the price and how to cancel.
How do I cancel?
Open your iPhone’s Settings, tap your name, then Subscriptions. Plus stays on until the end of the time you paid for, and your history stays either way.
Can I get a refund?
Apple handles every payment, so refunds go through Apple. Request a refund from Apple
Does my partner need to pay?
No. Your Plus covers him, and his app never asks him to buy anything.